All of our New Multi-Game machines come with a 1 year parts guarantee on all electronic components.  All of our New Dedicated machines come with a 90 day parts guarantee on all electronic components.  For our local customers, we will come to your location and replace broken components free of charge.  For our internet customers, we will trouble shoot problems over-the-phone or by email.  If we determine a component has failed, we will provide a replacement part free of charge.  The buyer is responsible for sending us the broken part and we will ship out a replacement part at our expense.  This warranty is valid for the original purchaser only and is nontransferable.  If the game has been abused, altered or sustained a power surge this warranty is void.  We reserve the right to void this warranty if the game shows signs of misuse, abuse, acts of God (such as lightning, fire, flood, etc.), game has been dropped, etc.  There is no warranty offered on the wooden cabinet, cosmetic items (such as decals, marquees, etc.), and all other parts.  

Machines that are past the warranty period can be repaired for a fee.  Replacement and spare parts can be purchased from us as well.

For your own safety, always plug arcade games into a properly grounded electrical outlet with a surge protector.  Do NOT remove the 3rd prong on the power cord.  Never open the access doors on any arcade machine while plugged into an electrical outlet.  Do not touch the inside parts of the monitor even when the game is unplugged.  And do not attempt to alter the electronics on the machine.  As with all electronic devices, use common sense...... we will not be held liable for damage or injuries.

SATISFACTION GUARANTEE:  If you are not completely satisfied with your purchase you can return the machine to us within 30 days for a refund.  Any freight or delivery charges paid upon purchase will not be refunded.  The buyer is responsible to pay any return shipping expenses.  Machine must be returned in new condition.  Since all of our games are customized for the specific buyer, a 25% restocking fee will be deducted from the refund amount.


CONTACT US for more information.